Ferrari unveils new Portofino convertible

The video tutorial begins with an introduction, followed by a discussion on the importance of calling the company and expressing appreciation for the facility.

What is the initial tone of the speaker?

• Aggressive

• Formal

• Informal

• Indifferent

What action does the speaker suggest?

• Email the company

• Ignore the company

• Visit the company

• Call the company

What does the speaker express about the facility?

• Indifference

• Dislike

• Love

• Confusion