CLEAN: Toyota tallies recall bill at two billion dollars

The transcript discusses a company's renewed commitment to addressing issues swiftly and sincerely to ensure customer safety and confidence in their vehicles. It acknowledges the financial impact, estimating quality expenses at 100 billion yen and sales impact between 70 to 880 billion yen. The company prioritizes minimizing customer inconvenience and responding in good faith, while also recognizing some uncertainties.

What is the company's main goal in renewing its commitment?

• To expand into new markets

• To restore customer confidence

• To increase vehicle sales

• To reduce production costs

What is the estimated financial impact on quality expenses?

• 200 billion yen

• 50 billion yen

• 100 billion yen

• 150 billion yen

What is the range of the estimated impact on sales?

• 50 billion to 500 billion yen

• 80 billion to 900 billion yen

• 60 billion to 600 billion yen

• 70 billion to 880 billion yen

What is the company's highest priority in dealing with the current situation?

• To increase market share

• To avoid inconveniencing customers

• To cut operational costs

• To launch new products

How does the company plan to respond to customers?

• With promotional offers

• With good faith

• With delayed responses

• With automated messages