Complaints, Scams Rising In The High-Priced Consumer Market

The video discusses the challenging market conditions in real estate and the auto industry, highlighting that auto sales and repairs have been the top complaint category for six years. It also covers a rental scam involving gift cards and provides an overview of consumer complaints in 2021, noting a slight decrease from the previous year and significant relief secured for consumers.

What has been a significant issue in the auto industry over the past few years?

• Increased production rates

• Improved customer service

• High number of complaints

• Decreasing car prices

What did the phony landlord ask the victim to do with the gift cards?

• Return them to the store

• Take pictures and send them

• Send them by mail

• Use them for shopping

How much money did the victim lose in the scam involving the phony landlord?

• $5,000

• $4,000

• $3,000

• $2,000

Which of the following was NOT listed as a top complaint category in 2021?

• Retail purchases

• Travel bookings

• Home improvement

• Consumer debt and credit

How much relief was secured for consumers in 2021?

• $200 million

• $150 million

• $119 million

• $100 million