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The video provides a brief overview of the follow-up process, highlighting its importance and key steps.

What is the primary purpose of a follow-up?

• To introduce a new topic

• To conclude a discussion

• To reinforce previous interactions

• To initiate a new conversation

Which of the following is a key strategy for effective follow-up?

• Ignoring previous interactions

• Being persistent and consistent

• Changing the topic frequently

• Avoiding communication

Why is it important to have a structured follow-up plan?

• To avoid any form of communication

• To confuse the recipient

• To ensure timely and relevant communication

• To delay responses indefinitely

What should be avoided during a follow-up?

• Clear and concise communication

• Timely responses

• Personalized messages

• Overloading with information

What is a common outcome of effective follow-up?

• Decreased engagement

• Increased confusion

• Strengthened relationships

• Loss of interest