CUBA: ELEVATOR CAR PLUNGES OUT OF CONTROL

Julie L. introduces herself and offers an apology in a brief statement.

Who is introduced at the beginning of the transcript?

• John D.

• Michael B.

• Julie L.

• Sarah M.

What is mentioned about Julie L. in the transcript?

• She is a student.

• She is qualified.

• She is a teacher.

• She is an author.

What does Julie L. express in the transcript?

• Confusion

• Gratitude

• Excitement

• Apology