What was the primary reason Wells Fargo employees created fake accounts?
Wells Fargo Agrees To Pay $3 Billion Fine Over Fake Account Scandal

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Social Studies
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To test new banking software
To comply with government regulations
To inflate sales numbers
To improve customer service
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What did Wells Fargo admit to in their settlement with the DOJ?
Expanding their global operations
Reducing interest rates for customers
Providing excellent customer service
Collecting unauthorized fees and harming credit ratings
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following was NOT a consequence of the Wells Fargo scandal?
Harm to customer credit ratings
Criminal prosecution of the bank
Leadership changes within the bank
A $3 billion fine
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What did US Attorney Nick Hanna say the case illustrated?
An improvement in customer satisfaction
A success in banking innovation
A failure of leadership at multiple levels
A breakthrough in financial technology
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Under what condition did the DOJ agree not to criminally prosecute Wells Fargo?
If the bank increased its sales targets
If the bank cooperated with ongoing investigations
If the bank reduced its interest rates
If the bank expanded its services internationally
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