NHS call centre

The transcript involves a series of discussions and inquiries about health symptoms, organizing tasks, and providing instructions. It includes a focus on emergency protocols and effective communication, ensuring clarity in instructions and confirmations.

What symptoms were discussed in the initial conversation?

• Cold sweats and clamminess

• Fever and chills

• Nausea and vomiting

• Headache and dizziness

What should you do if the health condition worsens?

• Wait and see if it improves

• Search online for remedies

• Call a friend for advice

• Contact emergency services immediately

Which number should be called for immediate assistance?

• 101

• 999

• 911

• 111

What was the purpose of the follow-up conversation?

• To discuss a new health issue

• To confirm details and ensure clear communication

• To cancel a previous appointment

• To provide a new diagnosis

What was mentioned briefly at the end of the conversation?

• A new treatment plan

• Drawing back and having examples

• A follow-up appointment

• A change in medication