Uber's Fallows: Riders Wanted Scheduled Rides

The video discusses Uber's introduction of scheduled rides, driven by customer feedback. It highlights the emotional reassurance this feature provides, especially for early morning trips. The development process aimed at ensuring reliability and efficiency is detailed, along with the potential business impact. The logistics of scheduling rides without causing driver idle time are explained. The video also touches on competition, customer listening, and new driver features, emphasizing Uber's innovative culture.

What was the main reason Uber decided to introduce scheduled rides?

• To address customer feedback and emotional comfort

• To increase the number of drivers

• To compete with other ride-sharing apps

• To reduce operational costs

How does Uber ensure there is no idle time for drivers with scheduled rides?

• By notifying drivers in advance

• By using a separate fleet for scheduled rides

• By dispatching drivers efficiently without them knowing it's scheduled

• By limiting scheduled rides to specific times

What challenge does Uber face if there are no nearby drivers for a scheduled ride?

• They reschedule the ride

• They rely on their system to find drivers from other parts of the city

• They cancel the ride

• They offer a discount for the inconvenience

What is the 'driver destinations' feature introduced by Uber?

• A feature allowing drivers to accept rides only in their homeward direction

• A feature that allows drivers to set their own fares

• A feature allowing drivers to choose their preferred routes

• A feature that prioritizes drivers based on their ratings

How does the speaker describe the work environment at Uber compared to Google?

• Slower and more relaxed

• More innovative and faster-paced

• Similar in terms of innovation

• Less challenging