How Amazons Robot Army Are Helping It Cash In

The video discusses Amazon's use of Kiva robots in their Tracy, CA facility, highlighting the efficiency and capacity improvements brought by automation. It explores the impact on workers, who now handle more orders with less physical movement, and addresses labor issues faced by Amazon. The video also covers the technological advancements and investments made by Amazon to enhance their operations.

What was the primary reason Amazon decided to operate in Tracy, CA?

• To avoid sales taxes

• To be closer to customers

• To test new robotic systems

• To reduce shipping costs

What is the main function of the Kiva robots in Amazon's facilities?

• To manage inventory levels

• To handle customer service inquiries

• To pack items into boxes

• To transport shelves to pickers

How has the role of pickers changed with the introduction of robots?

• They now walk more miles per day

• They fulfill fewer orders per hour

• They receive shelves directly at their station

• They are responsible for robot maintenance

What is one major advantage of using robots in Amazon's facilities?

• Increased product variety

• Reduced facility size

• Higher order fulfillment speed

• Lower employee wages

What ongoing challenge does Amazon face despite using robots?

• Higher operational costs

• Persistent labor issues

• Increased shipping times

• Decreased customer satisfaction