O2 Telephone Network Failure Ongoing

O2, the UK's second-largest mobile network, is experiencing a significant service disruption due to a fault in its network systems, leaving thousands of customers without signal. The company is working with its central supplier to resolve the issue. Customers have expressed their frustration on social media, demanding compensation. O2 has faced similar issues in the past, including a texting outage and a privacy breach. The current situation may lead some customers to consider other providers, although many are bound by long-term contracts. The incident is reminiscent of a previous global outage experienced by BlackBerry users.

What was the primary cause of the O2 network outage?

• A natural disaster affecting the infrastructure

• A fault in one of the network systems

• An employee error during maintenance

• A cyber attack on the network

How did O2 customers express their dissatisfaction during the outage?

• By sending emails to the company

• By posting on social media

• By visiting O2 stores

• By calling customer service

Which other companies use O2's network?

• BT and Sky Mobile

• Vodafone and EE

• Tesco Mobile and Giffgaff

• Three and Virgin Mobile

What previous issue did O2 face in 2010?

• A major data breach

• A complete network shutdown

• Revealing customer numbers to websites

• A billing error affecting thousands

What was the duration of the BlackBerry outage mentioned in the transcript?

• Four days

• Five days

• Three days

• Two days