Survivor set to give evidence against in paedophile trial

What is the primary role of services in industries?

• To increase product lifespan

• To provide physical goods

• To enhance customer satisfaction

• To reduce production costs

Which of the following is a characteristic of a service?

• Homogeneity

• Durability

• Inseparability

• Tangibility

Which type of service is characterized by its intangibility?

• Manufacturing

• Retail

• Consulting

• Agriculture

How do technological advancements impact services?

• They make services obsolete

• They reduce the need for services

• They enhance service delivery

• They increase service costs

What is a future trend in the service industry?

• Increased personalization

• Standardization of all services

• Reduction in service variety

• Decreased reliance on technology