Crowds gathered at scene as efforts to under way to clear rubble after deadly roof collapse

The video tutorial begins with a brief greeting and expression of gratitude.

What is the primary purpose of the introduction in a conversation?

• To greet and set the tone

• To express gratitude

• To conclude the discussion

• To ask a question

Which phrase is commonly used to show appreciation?

• Goodbye

• Hello

• Thank you

• Please

What is the significance of saying 'please' in a request?

• It is a form of greeting

• It shows anger

• It ends the conversation

• It makes the request more polite

Which of the following is not a polite expression?

• Thank you

• Please

• Go away

• Excuse me

What is the effect of using polite language in communication?

• It creates confusion

• It fosters a positive interaction

• It makes the speaker seem weak

• It is unnecessary in formal settings