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The video tutorial provides an overview of the role of a general manager and introduces the concept of customer relations, focusing on interactions with new customers.

What is one of the primary responsibilities of a general manager?

• Managing the company's finances

• Overseeing daily operations

• Designing marketing campaigns

• Developing software applications

Which of the following is NOT typically a duty of a general manager?

• Setting strategic goals

• Hiring new employees

• Conducting market research

• Maintaining customer relationships

Why are new customers crucial for a business?

• They help in reducing costs

• They bring fresh revenue streams

• They eliminate competition

• They decrease the workload

How can new customers impact a company's growth?

• By reducing marketing expenses

• By expanding the customer base

• By providing feedback for improvement

• By increasing brand loyalty

What is a potential benefit of acquiring new customers?

• Higher market share

• Increased competition

• Reduced employee turnover

• Lower production costs