Always look to learn from great leaders

The video tutorial shares insights from working with top leaders in marketing and media. It highlights three key lessons: decision making and momentum from Nick Lawson, empathy in client service from Sarah Leach, and coaching and influencing from Karen Blackett. The speaker emphasizes learning from everyone encountered in one's career and applying those lessons to personal leadership style.

What key lesson did Nick Lawson impart about decision-making?

• Avoid making decisions to prevent mistakes.

• Consult others before making any decision.

• Making a decision is better than indecision.

• Always wait for more information before deciding.

According to Sarah Leach, what is crucial in client service?

• Empathy and understanding the client's perspective.

• Never admit to mistakes.

• Focus solely on the agency's goals.

• Always prioritize profit over client needs.

What does Sarah Leach suggest doing when there's a mistake at the agency?

• Ignore it and move on.

• Blame the client.

• Take responsibility and address it.

• Wait for the client to notice.

What management skill did Karen Blackett emphasize?

• Strict adherence to rules.

• Focusing only on personal goals.

• Avoiding team collaboration.

• Coaching and influencing others.

What is the advice given about learning from leaders?

• Only learn from leaders within your agency.

• Ignore leaders from other industries.

• Learn from every leader you encounter.

• Focus only on leaders with similar styles.