Instilling a sense of pride in your people

The speaker discusses their role in leading a hotel team, emphasizing the importance of pride and ownership in their work. They aim to instill a sense of pride in employees, encouraging them to see themselves as integral to the hotel's success. The speaker values accomplishment and recognition over financial gain, believing that financial rewards will follow success.

What is the speaker's primary motivation in their current role?

• Being proud of their work

• Earning more money

• Traveling the world

• Gaining popularity

How does the speaker want their employees to feel about their roles?

• Proud and responsible

• Unappreciated

• Indifferent

• Overworked

What does the speaker believe is crucial for delivering excellent service?

• Strict supervision

• Employee ownership and pride

• High salaries

• Advanced technology

According to the speaker, what should come after achieving a sense of accomplishment?

• Promotions

• Paychecks

• Recognition

• Vacations

What does the speaker hope to achieve through their leadership?

• A larger team

• Higher profits

• More hotel locations

• Instilling pride and accomplishment