Managing tricky individuals
Interactive Video
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Business
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University
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Practice Problem
•
Hard
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does managing difficult people often involve besides direct reports?
Avoiding difficult people
Working with peers and senior levels
Focusing solely on personal tasks
Only managing direct reports
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is suggested as the real issue behind the notion of 'difficult people'?
Differences in stress points and priorities
Lack of communication skills
Inadequate training
Personal dislike
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can understanding others' stress points and priorities help in the workplace?
It encourages ignoring others
It leads to more conflicts
It allows for better empathy and understanding
It makes people more competitive
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the benefit of finding empathy in workplace interactions?
It leads to better dialogue and progress
It encourages isolation
It helps to condone negative behaviors
It makes people more defensive
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is it important to explain to others that you understand their pressures?
To make them feel guilty
To avoid any interaction
To show sympathy and foster positive movement
To gain an advantage over them
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