Fostering a culture of innovation

The speaker reflects on the most impactful innovation experience during the 1980s at Fitch, highlighting how the company transformed the design business landscape. Key factors included a robust intern and student program, international exchanges, and a strong culture of learning and innovation. The success was attributed to a company culture that encouraged experimentation and learning from mistakes.

During which decade did Fitch undergo a significant transformation that influenced the design industry?

• 1970 to 1980

• 1980 to 1990

• 1990 to 2000

• 2000 to 2010

What was one of the key strategies Fitch used to foster innovation?

• Implementing a global exchange program

• Limiting employee exchanges

• Reducing intern programs

• Focusing solely on local talent

What role did the intern and student programs play at Fitch?

• They were used to replace full-time employees

• They were only for administrative tasks

• They were central to fostering a culture of learning

• They were minimal and not impactful

What was the purpose of the information learning and knowledge center at Fitch?

• To store company archives

• To conduct research and find actionable insights

• To manage financial records

• To host client meetings

According to the speaker, what is essential for fostering innovation within a company?

• Avoiding any form of risk

• A culture that encourages learning from mistakes

• Strict adherence to rules

• Focusing only on short-term goals