CLEAN: Queen stays off the Guinness

CLEAN: Queen stays off the Guinness

Assessment

Interactive Video

Other

9th - 10th Grade

Hard

Created by

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The video discusses handling customers who are patient, emphasizing the importance of visual appeal in service. It highlights the practice of engaging guests by showing them the view from the windows. The speaker briefly mentions their personal office and ends with a note of confusion about a dirty note.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main reason some customers are willing to wait for their drinks?

They have no other options.

They are not in a hurry.

They prioritize visual appeal.

They enjoy the ambiance.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the speaker prioritize over other factors?

Cost efficiency

Speed of service

Visual impact

Customer feedback

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where does the speaker invite the guests to go?

To the windows

To the garden

To the lounge

To the kitchen

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the speaker mention about their personal space?

It is very organized.

It is a shared space.

It is their own office.

It is under renovation.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the speaker's reaction to the note?

Confusion

Excitement

Anger

Indifference