Angelina Jolie at Tomb Raider Premiere

The transcript consists of a brief apology and acknowledgment, indicating a casual interaction.

Why are apologies considered important in communication?

• They help in building trust.

• They are a sign of weakness.

• They make conversations longer.

• They are only necessary in formal settings.

In which scenario is an apology most likely needed?

• When you have done something wrong.

• When you are feeling happy.

• When you are meeting someone new.

• When you are giving a presentation.

What is a potential impact of a sincere apology on a relationship?

• It can strengthen the relationship.

• It can make the relationship weaker.

• It has no impact on the relationship.

• It always ends the relationship.

Which of the following is NOT a characteristic of an effective apology?

• Expressing regret.

• Blaming the other person.

• Acknowledging the mistake.

• Offering a solution.

What is a key element to include in an apology to make it effective?

• A detailed explanation of why you are right.

• A list of excuses.

• A demand for forgiveness.

• A promise to change behavior.