CLEAN: Eurostar disrupted after new breakdown in Channel tunnel

CLEAN: Eurostar disrupted after new breakdown in Channel tunnel

Assessment

Interactive Video

English, Social Studies

9th - 10th Grade

Hard

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FREE Resource

The transcript describes a frustrating travel experience, where individuals are left waiting in the cold for hours without any explanation or refreshments. The situation is exacerbated by previous issues with the service provider. A flight from Prague to London is canceled due to weather, forcing travelers to take an overnight train to Paris, where they are now stuck. The narrative highlights the lack of communication and customer service, leading to dissatisfaction and a vow to avoid the service in the future.

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7 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How long had the speaker been waiting in the cold?

Two hours

Three hours

Five hours

Four hours

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the speaker's main complaint about the service?

The queue was too long

The staff was rude

There was no explanation or refreshments

The service was too expensive

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where is the speaker originally from?

United States

Canada

Australia

United Kingdom

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What caused the speaker's flight from Prague to be canceled?

Overbooking

Technical issues

Weather conditions

Staff strike

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where did the speaker get stuck after taking a train?

Berlin

Paris

Amsterdam

Brussels

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the speaker suggest doing to address the travel issue?

Waiting patiently

Finding someone from Eurostar

Contacting the airline

Booking a new flight

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the speaker's opinion about the European travel system?

It is efficient

It is confusing

It is insane

It is reliable