How to Engage Your Stakeholders

The video tutorial discusses the importance of identifying stakeholders and understanding their material issues. It emphasizes the need to choose appropriate engagement methods for different stakeholder groups, considering factors like age and communication preferences. The tutorial highlights the mutual benefits of stakeholder engagement, stressing the importance of doing no harm and maintaining ongoing communication. It concludes by underscoring the need to set expectations and effectively communicate actions taken based on stakeholder feedback.

What is a key consideration when choosing how to engage with different stakeholder groups?

• The cost of the engagement method

• The stakeholder's preferred mode of communication

• The number of stakeholders involved

• The time of day the engagement takes place

Why is it important to act on stakeholder feedback?

• To avoid doing more harm than good

• To increase company profits

• To improve employee satisfaction

• To reduce the number of stakeholders

What should you ensure when engaging stakeholders around sustainability?

• That you do no harm and communicate back

• That you have a large team

• That you use only digital methods

• That you focus solely on environmental issues

What is crucial to identify when engaging with stakeholders?

• The stakeholders' material issues

• The stakeholders' financial status

• The stakeholders' primary and secondary roles

• The stakeholders' favorite color

What is the benefit of effective stakeholder engagement?

• It eliminates the need for communication

• It reduces the workload

• It provides new business opportunities

• It increases the number of stakeholders