Uber Pledges to Fix Its Corporate Culture Amid Scandals

The transcript discusses a company's public announcements about addressing diversity and cultural issues, including a report by Eric Holder. It highlights the company's unique approach to airing internal problems publicly, focusing on improving driver relations and brand image. Leadership changes and internal conflicts, particularly around driver treatment and safety, are also covered.

What did Uber's head of HR refer to the company's culture as?

• A family

• A cult of the individual

• A corporate machine

• A team of superstars

Why is it important for Uber to communicate its plans to riders and drivers?

• Because they have a close relationship with consumers

• Because they are a B2B company

• Because they want to increase their prices

• Because they are launching a new product

What was Uber's initial focus at the start of the year?

• Building their brand

• Enhancing safety measures

• Improving driver pay

• Expanding their fleet

What was one of the issues Jeff Jones disagreed with Travis Kalanick on?

• Expansion plans

• Marketing strategies

• Driver tipping

• Technology upgrades

What concern did Jeff Jones have about Uber's leasing program?

• It was not popular among drivers

• It was not profitable

• It encouraged less safe drivers

• It was too expensive