Dunkin' CEO Hopeful Menu Labeling Proposal Will Pass

The transcript discusses Dunkin's franchise model and the potential impact of changes in healthcare law, particularly the delay in menu labeling. It highlights concerns about regulatory challenges and the need for Senate debate. The conversation shifts to Dunkin's earnings, addressing the Amazon effect and strategies like the mobile app to boost growth and meet consumer demands for convenience and quality.

What is a key factor in the success of Dunkin's business model?

• Direct ownership of all stores

• Strong relationships with franchisees

• Exclusive partnerships with health care providers

• In-house production of all products

What was a major concern for Dunkin regarding the health care law changes?

• The definition of a full-time employee

• The increase in health care premiums

• The introduction of new taxes

• The reduction in health care benefits

What was the consequence of delaying the mandatory menu labeling bill?

• Increased consumer awareness

• Creation of a regulatory nightmare

• Simplified regulatory processes

• Immediate implementation of the bill

How does Dunkin's mobile app enhance customer experience?

• By offering discounts on bulk purchases

• By allowing remote ordering and payment

• By providing nutritional information

• By connecting customers with local franchisees

What challenge is Dunkin facing in the current retail environment?

• Decreasing demand for fast food

• Increased competition from grocery stores

• Lack of technological advancements

• Consumers demanding faster service and better value