Bumped Takes Stock in New Phase of Customer Rewards

Bumped Takes Stock in New Phase of Customer Rewards

Assessment

Interactive Video

Business, Architecture, Performing Arts

University

Hard

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Bump introduces a new loyalty program where consumers earn fractional stock shares in brands they shop at by linking their debit or credit cards to an app. This program aims to foster brand loyalty by giving consumers ownership stakes, encouraging them to think more about where they spend. Brands benefit by building authentic relationships without competing on price. The program is in its early stages, with promising results and plans for scaling.

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7 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary innovation introduced by the company Bumped?

Introducing a new credit card

Building customer loyalty through stock ownership

Providing free merchandise

Offering discounts on purchases

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How do consumers participate in the Bumped program?

By purchasing a membership

By visiting a physical store

By linking their debit or credit cards to the app

By signing up for a newsletter

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What type of shares do consumers earn through the Bumped program?

Gift cards

Virtual shares

Fractional shares of stock

Full shares of stock

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key benefit for consumers who own stock in the brands they shop at?

They receive immediate discounts

They feel a sense of ownership and pride

They earn loyalty points

They get free products

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who ultimately pays for the shares that consumers earn in the Bumped program?

The credit card companies

The government

The brands participating in the program

The consumers themselves

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is one of the early findings about consumer behavior in the Bumped program?

Only 1% of consumers sell their shares

Consumers prefer discounts over shares

Consumers are not interested in stock ownership

Most consumers sell their shares immediately

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the current status of the Bumped program's rollout?

It is only available in select cities

It has been discontinued

It is in the pilot phase with a limited number of users

It is fully launched and available to everyone