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The video explores the nuances of verbal communication, focusing on understanding what is said and implied in conversations.

Why is communication considered a vital skill in personal and professional settings?

• It is only useful in social gatherings.

• It is only important for public speaking.

• It helps in expressing thoughts clearly.

• It is not necessary for written communication.

Which of the following is a characteristic of an assertive communication style?

• Expressing needs clearly

• Avoiding eye contact

• Being overly aggressive

• Remaining silent

What is a potential drawback of a passive communication style?

• It promotes active listening.

• It is always the most effective style.

• It may lead to misunderstandings.

• It encourages open dialogue.

Which strategy can enhance effective communication?

• Interrupting frequently

• Ignoring feedback

• Listening actively

• Using complex jargon

How can feedback improve communication?

• By creating confusion

• By clarifying misunderstandings

• By discouraging dialogue

• By making communication one-sided