United To Alert Customers When Their Flights Are Getting Full

United To Alert Customers When Their Flights Are Getting Full

Assessment

Interactive Video

Architecture

University

Hard

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United Airlines will notify travelers if their flights are near full capacity, allowing them to rebook or cancel for a travel credit. This policy, effective next week, aims to address concerns about social distancing on flights. It follows a viral tweet about crowded flights and will last until at least June 30th. United will contact customers 24 hours before their flight and allow changes at the gate if over 70% of passengers have checked in. Despite reduced flights due to the pandemic, some flights are unexpectedly full. The International Air Transport Association does not support leaving middle seats empty, citing face masks as sufficient protection.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main purpose of United Airlines' new policy regarding flight capacity?

To increase ticket sales

To inform passengers about full flights for rebooking or cancellation

To offer discounts on future flights

To reduce the number of flights

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does United Airlines plan to notify passengers about flight capacity?

By contacting them 24 hours before the flight

By sending a letter

By updating their website

By announcing at the airport

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was United Airlines' initial approach to maintaining social distancing on flights?

Reducing flight speed

Increasing ticket prices

Offering free masks to passengers

Keeping middle seats empty

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why are some United Airlines flights unexpectedly full despite reduced schedules?

To maximize profits

To test new aircraft

Because of only one daily flight to some destinations

Due to increased demand

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the stance of the International Air Transport Association on leaving middle seats empty?

They require it for international flights

They believe face masks provide enough protection

They support it for all flights

They have no official stance