People turned away from Birmingham Covid-19 test centres

The transcript involves a brief exchange where someone is instructed to tell a message to another person, followed by an expression of gratitude.

What is a key aspect of effective communication?

• Speaking quickly

• Conveying messages clearly

• Using complex vocabulary

• Avoiding eye contact

Which of the following is NOT a benefit of clear communication?

• Increases confusion

• Reduces misunderstandings

• Builds trust

• Enhances collaboration

Which of these is a result of not communicating effectively?

• Enhanced clarity

• Increased misunderstandings

• Improved teamwork

• Better decision-making

Why is it important to express gratitude?

• It makes you appear more intelligent

• It helps build positive relationships

• It is a sign of weakness

• It is only necessary in formal settings

What can expressing gratitude lead to?

• Decreased morale

• Strained relationships

• Increased negativity

• Stronger connections