The Tao of Doing Business: Chinese Business Ethics

The video explores ancient Chinese business wisdom, emphasizing generosity and ethical practices. It highlights how merchants added extra to purchases, fostering long-term success. Stories of merchants like Chen and Zhang illustrate the importance of ethics over profit. Fan Li's legacy shows wealth can be regained through generosity. Confucius' teachings stress ethical wealth acquisition and karmic retribution.

What was a common practice among ancient Chinese merchants to ensure customer satisfaction?

• Offering discounts on bulk purchases

• Offering loyalty rewards

• Providing free delivery services

• Giving extra product as a bonus

Why did ancient Chinese merchants believe it was important to be honest with customers?

• To increase market share

• To avoid legal consequences

• To maintain social status

• To prevent loss of luck and fortune

What action did Chen take when he discovered his son sold a defective mule?

• He ignored the situation

• He reported the incident to authorities

• He apologized to the buyer and refunded the money

• He offered a discount on future purchases

What did Zhang do when he learned about the disaster affecting his pot trade?

• He moved his business to another region

• He warned the buyer and canceled the deal

• He stored the pots for future sales

• He sold the pots at a higher price

How did Fan Li demonstrate his detachment from wealth?

• By giving away his wealth three times

• By investing in multiple businesses

• By living a life of poverty

• By refusing to engage in trade

What lesson can be learned from Fan Li's story?

• Political power is more important than wealth

• Business success requires strict savings

• Generosity leads to more wealth

• Wealth should be accumulated and preserved

According to Confucius, what should one do if wealth cannot be obtained properly?

• Do not dwell in it

• Seek alternative methods

• Borrow from others

• Invest in education