Rape Crisis centre forced to close waiting list

The transcript discusses the challenges faced by a service center due to inadequate funding, leading to the closure of waiting lists for both adults and children. The center prioritizes children but struggles to support them due to limited resources. Parents express concerns about long waiting times and the lack of immediate support for their children. The need for sustainable funding is emphasized to hire more staff and reduce waiting lists. The impact of COVID has further increased the caseload, complicating service delivery.

What was the hardest decision the service had to make due to funding issues?

• Hiring more staff

• Closing the waiting list for adults and children

• Expanding the service

• Reducing service hours

Why is long-term funding crucial for the service?

• To decrease the number of clients

• To reduce the number of staff

• To build, plan, and expand the service

• To increase service fees

How do parents typically react when they learn about the waiting time for support?

• They are indifferent

• They are understanding and patient

• They are often distressed and seek advice

• They are happy with the service

What is one of the main reasons for the increased waiting time for clients?

• Reduction in service locations

• Court cases taking longer due to COVID-19

• Decrease in client referrals

• Lack of interest in the service

What would sustainable funding allow the service to do?

• Close the service permanently

• Hire more counselors to reduce the backlog

• Increase the waiting list

• Decrease the number of clients