How To Chat With A Person From Facebook

This video tutorial guides users on how to contact Facebook support to resolve issues related to Facebook business pages and Instagram. It provides a step-by-step process to initiate a chat with Facebook support through the business help page, including navigating the website and filling out necessary information. An example chat is shown to illustrate the process of resolving an issue and closing a support ticket. The video also explains how to reopen a chat and create a new support ticket if further assistance is needed.

Why might someone need to contact Facebook support according to the video?

• To get updates on Facebook's new features

• To solve issues with business pages or Instagram

• To report a personal account issue

• To learn how to create a Facebook ad

What is the first step to contact Facebook support as mentioned in the video?

• Visiting facebook.com/business/help

• Sending a message on Instagram

• Emailing Facebook directly

• Calling Facebook's customer service

What should you do if the help page tries to direct you away from chatting with a representative?

• Log out and log back in

• Follow the suggested links

• Scroll to the bottom and select 'chat with the representative'

• Refresh the page

What information do you need to provide to start a chat with Facebook support?

• Your phone number

• An ad account or business page you need help with

• Your personal Facebook account details

• Your Instagram handle

What happens to the chat once your issue is resolved?

• It is closed, and a new ticket is created for new issues

• It remains open for future issues

• It is archived for reference

• It is deleted immediately