Zoom CFO on Slowing Growth and Outlook

The transcript covers Zoom's response to the Ukraine crisis, highlighting minimal business impact and humanitarian concerns. It details Zoom's strategic shift towards enterprise customers and new services like Zoom Phone and Zoom Contact Center. The company is monitoring sanctions related to Russia and Ukraine, considering its corporate responsibilities. Zoom is expanding its services to support hybrid work and events, emphasizing growth beyond its core meeting platform.

How has the Ukraine situation affected Zoom's business operations?

• Increase in employee layoffs

• Complete shutdown in the region

• Minimal direct impact

• Significant revenue loss

What change is Zoom making in its reporting metrics?

• Focusing on the number of small business customers

• Reporting only the number of enterprise customers

• Including all global customers

• Excluding online business metrics

What new product did Zoom recently announce?

• Zoom Contact Center

• Zoom Virtual Reality

• Zoom Meeting Pro

• Zoom Enterprise Suite

How is Zoom addressing the situation in Ukraine?

• By self-sanctioning its services

• By ignoring the situation

• By expanding its services in the region

• By complying with all applicable laws and sanctions

What is Zoom's strategy for future work and events?

• Focusing solely on in-person events

• Emphasizing hybrid work and events

• Eliminating all virtual components

• Transitioning to a fully remote work model