What is the first element of being a PLUS Service Champion?
PLUS Service Champion

Interactive Video
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Social Studies, Business
•
University
•
Hard
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5 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Being reactive
Being proactive
Being judgmental
Being indifferent
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can you become more proactive according to the video?
By ignoring customer needs
By anticipating people's needs
By being judgmental
By assuming what is wanted
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you do to understand what is truly wanted?
Respond with indifference
Assume based on past experiences
Find out by asking questions
Ignore the requests
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a key aspect of treating others as special?
Being cold and distant
Providing an emotional lift
Ignoring their needs
Being judgmental
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What actions can make you a PLUS Service Champion?
Being reactive, ignoring, misunderstanding, and being ordinary
Being indifferent, inattentive, and uncaring
Being judgmental and dismissive
Being proactive, listening, understanding, and being special
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