Types of Business Letters

The video tutorial by Bill Carmody covers various types of business letters, including cover letters, recommendation letters, interview follow-up letters, offer letters, sales letters, commendation letters, resignation letters, thank you letters, complaint letters, apology letters, office memos, welcome letters, request letters, announcement letters, and termination letters. Each type of letter is explained in terms of its purpose and key elements, providing a comprehensive overview of business communication.

What is the primary purpose of a cover letter?

• To complain about a service

• To provide context for an attached document

• To offer a job to a candidate

• To provide a summary of your skills

Which type of letter is used to offer a job to a candidate?

• Complaint letter

• Thank you letter

• Offer letter

• Sales letter

What is the main goal of a sales letter?

• To acknowledge a job well done

• To solicit business and encourage further discussion

• To resign from a position

• To apologize for a mistake

Why might someone write a thank you letter?

• To terminate an employee

• To announce a new product

• To request a service

• To express appreciation for a positive interaction

What is the purpose of a complaint letter?

• To announce a new service

• To offer a job

• To express dissatisfaction and seek resolution

• To welcome a new employee

What is a welcome letter typically used for?

• To apologize for a mistake

• To terminate an employee

• To introduce someone to an organization or service

• To request a favor

What is the main function of a termination letter?

• To offer a job

• To announce a new product

• To request a meeting

• To inform someone their services are no longer needed