Meeting Actions: How to get People to do Them

The video provides six steps to ensure meeting actions are completed. It emphasizes clarity in task assignments, treating unclear commitments as a no, writing down commitments, reviewing tasks at the end of meetings, sending personalized post-meeting notes, and sending reminders before deadlines. These steps aim to reduce the rate of default on meeting commitments.

What is the main issue discussed in the introduction regarding meeting commitments?

• People often forget their tasks after meetings.

• Meetings are too long and unproductive.

• There are too many tasks assigned in meetings.

• Meeting notes are not sent out on time.

What should you do if someone gives an ambiguous response to a task commitment?

• Treat it as a 'no' and seek clarification.

• Assign the task to someone else.

• Assume they will complete the task.

• Ignore the response and move on.

Why is it important to write down commitments during a meeting?

• To fill time during the meeting.

• To increase the likelihood of task completion.

• To make the meeting appear more formal.

• To ensure everyone has a copy of the meeting notes.

What should be included at the head of the meeting notes email?

• Contact information for all attendees.

• The agenda for the next meeting.

• A list of tasks with deadlines for each person.

• A summary of the meeting discussion.

What is the best way to remind someone of their task deadline?

• Send an email reminder.

• Send a text message.

• Call them on the phone.

• Visit their desk in person.