How to Write an Exception Report

The video tutorial explains the purpose and process of creating an exception report, which is crucial for documenting exceptional circumstances and aiding decision-making. It emphasizes the importance of responding to the event first, consulting with relevant parties, and then documenting the situation. The report should include what happened, implications, possible actions, and recommendations. It also discusses when to issue a report and the need to establish parameters early in the project to guide this decision.

What are the two main purposes of an exception report?

• To document project milestones and deliverables

• To forecast project outcomes and manage budgets

• To evaluate team performance and allocate resources

• To create a record of events and provide decision-making information

What should be your first action when an extraordinary event occurs?

• Start writing the exception report

• Consult with relevant people and stabilize the situation

• Analyze the project's budget

• Notify the project board immediately

Which of the following is NOT a component of an exception report?

• Recommendations for action

• The project's budget allocation

• The implications of the event

• What happened

Why is it important to document the decision and who made it in an exception report?

• To improve team morale

• To ensure accountability and transparency

• To increase project funding

• To expedite project completion

What is a potential risk of issuing exception reports too frequently?

• The team may become demotivated

• The project timeline may be extended

• The governance tier may lose confidence in the project manager

• The project may run out of resources

What should you do if you're unsure about issuing an exception report?

• Consult with your sponsor or boss

• Issue the report immediately

• Wait until the situation worsens

• Ignore the situation

What should be established early in the project to determine the need for an exception report?

• Project milestones

• Budget allocations

• Parameters for exception reporting

• Team roles and responsibilities