Design Microservices Architecture with Patterns and Principles - Problem: Chat with Support Agent to Answer Customer Que

The video addresses a problem in an ecommerce application requiring real-time two-way communication for customer support chat. It reviews the current architecture using microserver communications and various API designs. The business problem involves enabling chat with support agents to answer customer queries in real-time. The proposed solution is to implement WebSocket APIs to facilitate this communication effectively.

Which types of API designs have been implemented in the current ecommerce architecture?

• GraphQL, SOAP, and WebSocket

• Restful, SOAP, and GRPC

• Restful, GraphQL, and GRPC

• SOAP, GraphQL, and WebSocket

Which of the following is NOT a type of API design mentioned in the current architecture?

• Restful

• GraphQL

• GRPC

• WebSocket

What is the main business requirement for implementing real-time communication in the ecommerce application?

• To integrate with social media platforms

• To improve product recommendations

• To enhance website loading speed

• To enable chat with support agents for customer queries

Why is real-time communication important for customer support in ecommerce?

• It enables immediate responses to customer queries

• It allows for faster website updates

• It reduces server load

• It enhances data security

What technology is suggested to build real-time two-way communication applications?

• SOAP APIs

• WebSocket APIs

• Restful APIs

• GraphQL APIs