Can Starbucks Save Itself?

Starbucks faces declining sales, employee dissatisfaction, and leadership changes. The company, once a pioneer in creating a 'third place' coffee culture, now grapples with evolving consumer preferences and operational challenges. Unionization efforts highlight employee concerns, while global market issues, particularly in China, add to the complexity. New leadership aims to navigate these challenges and redefine Starbucks' future direction.

What are some of the challenges Starbucks is currently facing?

• Declining sales and overworked employees

• Increasing sales and satisfied employees

• Rising sales and underworked employees

• Stable sales and relaxed employees

What was Howard Schultz's vision for Starbucks?

• To limit its presence to the US

• To focus solely on online sales

• To create a 'third place' for customers

• To make it a fast-food chain

How did Starbucks change its business model during the pandemic?

• By focusing on mobile ordering and customization

• By closing all stores temporarily

• By increasing the number of in-store events

• By reducing the number of drink options

What was a significant outcome of the unionization movement at Starbucks?

• Increased prices for all beverages

• Closure of several unionized stores

• Expansion into new international markets

• Introduction of a new loyalty program

What global event affected Starbucks' bottom line recently?

• The Tokyo Olympics

• The US presidential election

• The Brexit negotiations

• The war in Gaza

Who was appointed as the new CEO of Starbucks to address its current challenges?

• Lakshman Narasimhan

• Gio Garza

• Brian Nickel

• Howard Schultz

What is one of the challenges Starbucks faces in China?

• Decreasing mobile app usage

• High employee turnover

• Competition from Luckin Coffee

• Lack of coffee supply