Making an Impact: Navigating Challenges in Driving Change

The speaker shares their passion for making a real impact on people, whether they are customers or employees, by creating policies and initiatives that foster a sense of belonging. They also discuss the challenges of their role, acknowledging that it's impossible to please everyone and that the work is deeply personal and sometimes frustrating due to the time it takes to see change.

What motivates the speaker to wake up in the morning?

What are some of the initiatives the speaker is involved in?

What is the biggest challenge mentioned in the speaker's role?

How does the speaker feel about the personal nature of their work?

What does the speaker mean by wanting to see impact and drive change?