What is a Class Action Lawsuit?

The video explains class actions, where plaintiffs collectively sue a defendant. It highlights the importance of class certification by the court, which is often a key dispute. A scenario involving a financial institution illustrates how class actions can address small individual damages that collectively become significant. The video concludes by emphasizing the purpose and challenges of class actions, with a focus on certification.

What challenges do defendants typically present against class certification?

In the example provided, what issue did the financial institution's practice cause for its customers?