CompTIA A+ Certification Core 2 (220-1102) - Dealing with Difficult Customers
Interactive Video
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Information Technology (IT), Architecture
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University
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Practice Problem
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Hard
Wayground Content
FREE Resource
2 questions
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1.
OPEN ENDED QUESTION
3 mins • 1 pt
How should one handle a customer's concerns that may seem small or mundane?
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2.
OPEN ENDED QUESTION
3 mins • 1 pt
What are some key points to remember when interacting with difficult customers?
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