Johnson and Patel visit police station in Milton Keynes

The video discusses the integration of criminal justice support services, focusing on the role of custody officers in identifying root causes and directing individuals to appropriate activities. It highlights career changes of individuals involved in the system and introduces an app that helps identify and prioritize hotspots for patrols, enhancing resource allocation and efficiency.

What changes did the speaker experience in their career path?

What is the significance of the hotspots mentioned in the conversation?