10 Social Media Disasters

The video discusses ten social media disasters involving major companies like Adidas, Call of Duty, Dove, Walkers, BBC, Epicurious, HMV, American Apparel, Microsoft, and United Airlines. Each case highlights how poor decisions or lack of oversight in social media campaigns led to public backlash, requiring apologies and damage control. The incidents range from insensitive advertisements and fake news to mishandled public relations and AI gone wrong, demonstrating the potential reputational risks of social media missteps.

What incident involving Queen Elizabeth II caused a stir on social media?

What was the backlash faced by Epicurious after their tweets related to the Boston bombings?

Describe the controversy surrounding Microsoft's AI chatbot, Tay.