Grand Central Hotel reopens in Belfast

Steven Meldrum, the general manager of the Grand Central Hotel, discusses the hotel's operations during the COVID-19 lockdown, providing accommodation for key workers and adapting to new safety protocols. He highlights the challenges faced, including a loss of international business and the need to operate at reduced capacity. Despite these challenges, the hotel has seen interest from the domestic market. The hotel has implemented enhanced cleaning and safety measures to ensure a safe yet hospitable experience for guests.

What challenges did the Grand Central Hotel face during the lockdown?

What was the impact of reduced capacity on the hotel's operations?

What is the significance of maintaining a hospitality experience during the pandemic?

How did the hotel adapt its operations in response to COVID-19?

What measures were taken to ensure guest safety at the hotel?