CompTIA A+ Certification Core 2 (220-1102) - Incident Response

The video tutorial explains the concept of incident response, emphasizing that an incident is defined by the organization. It outlines the responsibilities of IT personnel in identifying and reporting incidents, preserving data and devices, and maintaining documentation. The importance of understanding the chain of custody when handling evidence is highlighted, especially in legal contexts. The tutorial concludes by advising that incident response is often handled by specialized personnel.

What is the definition of an incident according to the text?

What are the responsibilities of an IT person when responding to an incident?

What should you do if you identify a problem during an incident?

Why is it important to document the surroundings during an incident response?

What does the term 'chain of custody' refer to in the context of incident response?