VOICED : Spanish police get a fresh image

The Spanish police have become one of the most followed forces on Twitter, second only to the FBI. They engage young users with humor and relatable content, offering advice on online safety and substance use. Their Twitter presence has enhanced their public image, making them appear more approachable and encouraging community cooperation. The platform has also been instrumental in solving crimes, with user tips leading to arrests in drug trafficking and child pornography cases. Overall, Twitter has expanded the police's reach and effectiveness in engaging with the public.

What strategies do the Spanish police employ to keep their audience engaged on social media?

Can you describe a specific instance where Twitter helped the police in an operation?