The NLP Approach to Rapport Building

The video tutorial explores NLP's approach to building rapport, emphasizing the importance of matching body language, voice, and words. It clarifies misconceptions about Albert Morabian's research on communication, highlighting that body language is not 55% of communication. The tutorial also distinguishes between matching and mirroring, advising against inappropriate mirroring. Finally, it introduces pacing and leading techniques to influence emotional states and improve communication.

What are the three ways to build rapport according to NLP?

Explain the significance of body language in communication.

How does Albert Morabian's work relate to the interpretation of communication?

What is the difference between matching and mirroring in the context of body language?

What are the potential consequences of inappropriate mirroring?

Describe the process of pacing and leading in building rapport.

How can shifting your behavior help in leading someone to a less intense emotional state?