Carnall's Coping Style Model of Change

The video explains why employees resist organizational change and outlines the five stages they go through to accept it: denial, defense, discarding, adaptation, and internalization. It highlights reasons for resistance, such as closed-mindedness and fear of the unknown, and describes how employees eventually adapt and integrate changes into their work life.

How do employees demonstrate adaptation during the change process?

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What is meant by internalization in the context of accepting change?

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