Leadership Skills for Task and Relationship Communication

The video discusses the importance of two key communication skills for leaders: task communication and relationship communication. It highlights the need for leaders to be clear and concise in task-related communication while also developing positive relationships through effective interpersonal communication. The video presents case studies of three supervisors, Bill, Heather, and Mike, each exemplifying different communication styles. Bill is task-focused, Heather is relationship-focused, and Mike is balanced in both. The video encourages viewers to self-assess their communication skills and strive for improvement.

In what ways did Mike demonstrate effective communication skills?

How can leaders improve their communication skills over time?

Reflect on your own communication style. Which supervisor do you relate to the most and why?