Communication Skills: PowerLESS vs PowerFUL Talk

The video discusses the concept of powerless communication and its impact on credibility, trustworthiness, and attractiveness. It identifies six types of powerless talk: hesitations, hedges, tag questions, disclaimers, accounts, and side particles. The video emphasizes the importance of eliminating these habits to enhance communication effectiveness. Strategies for removing powerless talk include identifying personal habits, pausing instead of using fillers, and practicing powerful speech.

What are the characteristics of powerless communication as discussed in the text?

How do hesitations affect a speaker's perceived power?

What are hedges, and why are they considered a form of powerless talk?

Explain the impact of tag questions on a speaker's credibility.

What role do disclaimers play in communication, and how can they undermine confidence?

Discuss the concept of accounts in communication and their effect on perceived maturity.

What strategies can be employed to eliminate powerless talk from communication?