NatWest glitch Causes Customer Frustration

NatWest glitch Causes Customer Frustration

Assessment

Interactive Video

Business

University

Hard

Created by

Quizizz Content

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The video discusses the financial challenges faced by an online marketing company due to glitches at NatWest, which have left the company's bank account showing a zero balance despite having funds. The company is unable to pay bills and suppliers, leading to a financial limbo. The boss, Jonathan Holton, plans to use personal funds temporarily to manage the situation until the issue is resolved.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main issue faced by the online marketing company?

Lack of clients

Technical glitches in their software

Empty bank account

High employee turnover

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What has caused the financial limbo for the company?

A sudden drop in sales

Glitches at NatWest

An increase in operational costs

A new competitor in the market

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How are most of the staff paid at the company?

Bi-weekly

Weekly

Annually

Monthly

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What temporary measure is the company considering to manage finances?

Delaying supplier payments

Taking a loan from another bank

Using personal bank accounts

Reducing employee salaries

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What discrepancy is highlighted in the company's bank account?

The account shows more funds than available

The account is frozen

The account shows zero balance despite having funds

The account shows a negative balance